General Terms & Conditions
General Terms & Conditions (GTC) of TropicMedia - Media Production and Publishing
Version: 2.1 (20/07/2014)
§ 1. scope
For all orders via our online store, the following terms and conditions apply.
§ 2. Contractor, customer service
The purchase comes with Tropic Media, Leif-G. Fighter. More information about us can be found in the imprint. You can contact our customer service for questions and complaints Mon-Sun under email@example.com.
§ 3. contract
The presentation of products in our online shop is not a legally binding offer, but a non-binding online catalog. By clicking the order button, enter a binding order for the goods in your shopping basket. The confirmation of the order follows immediately after sending the order. We can accept within five days of your order by sending an order confirmation by e-mail or by delivery of the goods.
Unless you chose the payment IMMEDIATELY transfer or PayPal. Then the contract, the payment instruction at the Payment Services provider agreement in each case at the time of confirmation. Condition for a valid contract conclusion is always that the ordering process is completed with sending the order or will be paid directly to IMMEDIATELY transfer or PayPal.
§ 4. Returns
Still being added shipping costs in addition to those specified product prices. For details on the amount of the shipping charges will be for those sites. Deliveries are usually included in the full package always.
Free delivery from 100, - EUR per order in Germany.
For our shipping Click here to shipping information by "DHL" and "German Post" including packaging.
"Throw nationally registered" to a value of 25, - and weighing up to 500g costs 3.05 EUR = >>> Free delivery from 100, - EUR
"Writing world" up to a value of 25, - and weighing up to 1000g = costs 5.50 EUR >>> Free delivery from 100, - EUR 200, - EUR Depending zone
"DHL Paket national" up to a value of 500, - and weighing up to 10kg = costs 6.99 EUR >>> Free delivery from 140, - EUR
"DHL package ZONE 1 (EU)" to a value of 500, - and weighing up to 5kg = costs 16.99 EUR >>> Free delivery from 150, - EUR
"DHL package ZONE 2 (European countries outside the EU)" to a value of 500, - and weighing up to 5kg = costs 29.99 EUR >>> Free delivery from 160, - EUR
"DHL package ZONE 3 (shipping worldwide)" up to a value of 500, - and weighing up to 5kg = costs 35.99 EUR >>> Free delivery from 170, - EUR
"DHL package ZONE 4 (countries outside of Zone 1 to 3)" up to a value of 500, - and weighing up to 5kg = costs 42.99 EUR >>> Free delivery from 200, - EUR
For our shipping Click here to Shipping Overview of "Hermes" inclusive package (only in Germany).
Packet up to a value of 50, - and weighing up to 25kg = costs 4, - EUR >>> Free Shipping from 80, - EUR
S package up to a value of 500, - and weighing up to 25kg = costs 4.90 EUR >>> Free shipping from 90, - EUR
M package up to a value of 500, - and weighing up to 25kg = costs 6.70 EUR >>> Free shipping from 100, - EUR
L-packet up to a value of 500, - and weighing up to 25kg = costs 10.90 EUR >>> Free delivery from 125, - EUR
If the automated system even calculates an incorrect price, or refund, we raise the price to compensate for the correct price.
§ 5. payment
Payment is in advance, IMMEDIATELY transfer or PayPal. The total price of the order, including all fees after the contract is due for immediate payment. The operator of shop.tropicmedia.de does not guarantee the function and accessibility of the third-party payment services (immediate transfer or PayPal). Invoices that were not paid within 14 days will be automatically canceled usually by the seller. There is in this case no separate notice to the Buyer.
The payment process is developed by the elefunds GmbH elefunds donation plug-in that gives you the opportunity away from the payment amount rounded up an arbitrary amount as a donation. The rounding can be donated to the available organizations of your choice, where the amount is divided among the organizations receiving the donations evenly for multiple selection. For questions on the subject of donations in our shop please feel free to contact any time directly with the elefunds GmbH in connection:
Beautifully Allee 124
Phone: +49 30 48 49 24 38
Fax: +49 30 48 49 24 24
With the activation of the elefunds plug-ins, you agree that the selected donation amount is added to your purchase price and as a separate item appears on the invoice. The donation does not include VAT .. The donation will be collected on behalf of the Foundation elefunds gUG which forwards the amount to 100% of the selected organizations. The present proof of purchase does not replace a donation receipt for the purposes of tax law.
§ 5.1 Payment
In advance which goods will be shipped only after payment is received. You transfer the invoice amount due on the invoice and give as the reason for the invoice number. This may be at an online bank transfer, depending on the bank, take 1-4 working days.
BIC: BELA DEBE XXX
IBAN: DE76 1005 0000 6012 9472 06
Usage: invoice number
§ 5.2 IMMEDIATELY Transfer
You pay the invoice amount from the online provider IMMEDIATELY AG. The operator of the service immediately transfer that IMMEDIATELY AG The Payment Network, has concluded an insurance policy in your favor, replaced the losses incurred through misuse in accordance with the reproduced on this link insurance conditions. This allows you to be protected under the insurance from potential liability risks. In this connection, we point out that there are many banks and savings banks, which assume that the use of the service "Instant Transfer" due to the use of your PIN and TAN leads to a shift liability for any misuse by third parties. This can lead to abuse in case your bank refuses to accept the loss and as a result you have to bear the loss. It is noted however, that it has so far with the service "Instant Transfer" failed to produce any abuses (TÜV-certified online payment system). Moreover, there is the above mentioned insurance.
§ 5.3 PayPal
You pay the invoice amount from the online provider PayPal. You must be registered and verified in principle there or to register and verify only legitimize your access and payment instruction to us to confirm (except possibly guest access). For more information please contact the ordering process. For a PayPal payment will only be shipped to the shipping address was provided by PayPal to protect them.
§ 6. pickup
We only deliver in the transport route. A collection of the goods is in principle not possible. The buyer is only entitled to collect the items purchased under the Tropic Media, unless specifically determined on the supply side and a date has been agreed with the customer service via phone or email.
§ 7. Retention of title
The goods remain our property until full payment.
§ 8. transport damage
If goods are delivered with obvious shipping damage, please file a complaint such errors immediately as possible upon delivery and accept please immediately contact us. The failure of a complaint or has contact for your legal rights and their enforcement, particularly your warranty rights, any consequences. But they help us to make our own claims against the carrier or transport insurance.
§ 9. Conditions
Below you will find an information about the condition and consequences of the statutory cancellation right for shipping orders.
You can without giving reasons in writing (eg letter, fax, email) or your contract within 14 days - if the goods before the deadline - by returning the item back. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the last partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.
To exercise your right of cancellation, you must notify us
by means of a clear explanation of your decision to withdraw from this contract, inform (z. B. consigned a letter by mail or e-mail). You may use the attached model withdrawal form which is however not mandatory.
In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
consequences of revocation
In case of an effective cancellation the mutually received benefits are to be returned and any benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg benefits of use) or partly or only in deteriorated condition or surrender, you have to pay us compensation. For the deterioration and derived benefits, you must pay compensation only to the extent the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Package shipping goods will be returned at our risk. You have to bear the cost of returning the goods if the delivered goods ordered and corresponds to the price of the returned does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment. Otherwise the return is free for you. Not parcel things do you pick. If you withdraw from this contract effectively, we have you all payments that we have received from you, including delivery costs (with the exception of the additional costs that arise from the fact that a type of delivery other than those offered by us, expensive type of standard delivery have chosen), and repay immediately latest within fourteen days from the date on which the notification is received through your revocation of this agreement with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise. In no event will you be charged fees for such repayment.
We may withhold the reimbursement until we have received the returned goods again, or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or transferred. The deadline is met, if you are sending the goods before the deadline of fourteen days to us. You bear the direct cost of returning the goods. The costs have been estimated at about 40.00 EUR.
You only need to pay for any diminished value of the goods, if this value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling them.
Exclusion or premature extinction of the right of withdrawal
The right does not apply to contracts
the supply of goods which are not prefabricated and for their manufacture an individual choice or decision by the consumer is important or which are clearly tailored to the personal needs of the consumer
the supply of newspapers, periodicals or magazines with the exception of subscription contracts
The right of revocation expires prematurely in contracts
for supply of sealed goods which are unsuitable for reasons of health or hygiene to return
if their seal were removed after delivery
have been - for the supply of audio or video recordings (CD, DVD or BluRay) or software if the delivered data carriers unsealed by you (security sticker "After the open-returnable caution")
even after downloading files (jpg, tif or other) is not the right of withdrawal
Model withdrawal form
(If you want to cancel the contract, please complete this form and send it back)
At TropicMedia, Kämpfer, Hansa Straße 88, 13088 Berlin, Tel: 0152-55-187-307, E-mail: firstname.lastname@example.org
Hereby give notice that (n) I / We (*) from my / us (*) concluded contract for the purchase of the following products (*) / ______________________
Appointed on (*) / ______________________ get on (*) ______________________
Name / consumer (s) ______________________
Address of the / consumer (s) ______________________
Signature of the consumer ______________________
(*) Delete where inapplicable
§ 10. warranty
The warranty is void if the customer modifies the product; However, this does not apply to warranty claims, which arise independently of any change in the product.
§ 11. Treaty text storage
We save the contract text and send you the order data and our terms and conditions via e-mail. The terms and conditions can be viewed and downloaded on this page at any time here.
§ 12. Contradiction by BDSG
You've even after the BDSG a right to use or transmission of data for advertising purposes or blocking indicator. There is also a right to information and, under certain conditions, a right of revocation, cancellation or rectification of your data in one of our saved file. For information or clarifications or changes, turn please to email@example.com or transmit to us a letter to
§ 13. Change of Terms
We are entitled to these Terms and Conditions - insofar as they are introduced into the contractual relationship with the customer - to unilaterally change, to the extent necessary to eliminate subsequently emergent equivalence disorders or to adapt to changing legal or technical environment. We will inform the customer under communication of the content of the amended regulations relating to adaptation. The change is part of the contract, if the customer after receipt of the notification of change of the inclusion in the contract against fails to appeal within six weeks us in writing or in text form.
All logos, pictures and graphics are property of their respective owners and subject to the copyright or copyrights held by respective licensors. All photos on these pages, logos, texts, reports, scripts and programming, which are proprietary developments by us or have been prepared by us, may not be reproduced without our consent or otherwise used. All rights reserved.
§ 15. donation
The donation will be collected on behalf of the Foundation elefunds gUG which forwards the amount to 100% of the selected organizations. The present proof of purchase does not replace any donation receipt. A tax receipt or receipt must be requested directly from the rounding per option.
§ 16. Other
We have no control over when items are taken from our suppliers from the program and thus are no longer available or has been changed in type and design. Should us from the supplier a replacement item available, we will inform you. A claim for damages for not deliverable item can not be asserted against us.
Price changes of individual products, we reserve the right at any time.
§ 17. contract Language
The time available for the conclusion of the contract language is German.
The place of jurisdiction is Berlin, Germany.
§ 19. Severability
If any provision of this agreement prove to be wholly or partly ineffective or unenforceable as a result of changes in legislation after the contract invalid or unenforceable, the remaining provisions of the Treaty and the validity of the contract as a whole remain unaffected. In place of the invalid or unenforceable provision a valid and enforceable provision shall be replaced, most closely approximates the intent and purpose of the invalid provision. Proves the contract to be incomplete, the provisions are agreed that correspond to the meaning and purpose of the contract and had been agreed in the case of care becoming.